I’d been in for dinner eons ago and had visited for coffee from time to time, but hadn’t reviewed their food. I popped in at breakfast time.
As with my visit to their other branch, service was a notable weakness throughout, with overlapping attention, things delivered in the wrong order and general chaos ruling.The folks were friendly, but the staffing arrangements need to be reviewed as they simply didn’t stand a chance of doing a good job with two people managing both the sit-in and takeaway trade. This was a shame, as other aspects were much better.
I ordered scrambled eggs on toast and these arrived quite promptly. It wasn’t the bonniest plate of food I’ve ever seen, but they were good eating. However, for £5.50 they were almost double the price (with half the toast) as the really good eggs I’d had a the Folk Cafe, the other day.
Their coffee, a Caravan seasonal blend, was outstandingly good. It was very pleasing to see them continuing their good form on coffee following a switch from Ozone to Alchemy, a couple of years ago.
I did however have to take the coffee to go, as I’d finished my eggs before it arrived and had to scoot workwards. They knocked the coffee off the bill (I’ve included the costs in the details, below, for reference), which was a nice touch.
So overall, Urban Angel is a really good place, but they have some service issues that require immediate attention. The friendly folks are trying their best, though. It’s not for the faint-walleted, but I’ll definitely pop in again for coffee.
Blythe scores Urban Angel
4/5 for food
3/5 for presentation
3.5/5 for setting
2/5 for service
giving an overall 12.5/20
I ate: scrambled eggs on toast
I drank: espresso, water
I wore: grey
Total bill: £7.70